The Superior Sales Team
Meet our top notch Sales Team ...
Taylor Hilgert Mortensen - Sales Director
Taylor is the Sales Manager here at Superior Duct and is known for her commitment to exceptional customer service. She has been with the company for 6-years now and has quickly grown into a leadership role here at Superior. Taylor is one of the most knowledgeable employees we have and has made it her priority to be educated on the latest software and technical advancements in the industry. She has managed some of our largest projects to date, including: Google, Disneyland’s Star Wars Park, LAX, and Banner Hospital in Tucson, Arizona. She specializes in large scope projects, digital workflows, and spooled ductwork that enables her clients to reduce installation time in the field and lower labor costs. On weekends you can find her cheering on her Alma Mater, the USC Trojans, hiking, or cruising to the beach with her family.
Nick is courteous, experienced, efficient, and genuinely cares about each project he works on. He has been with Superior Duct since 2009. In that time he has cultivated a large portion of our clientele from companies with massive projects to small HVAC companies that handle smaller scale projects. Nick's philosophy is to do the best job possible for each and every one of his clients. On weekends you can catch him spending time with his family, he's currently busy turning his twin boys into tiny football players and his baby girl into a life long Raiders fan!
Dave has worked at Superior since 2013 and in that time has managed to become a customer favorite and work on some of Superior's most notable projects; most recently USC Village. Between his sense of humor that makes him a hit with project managers and field installers alike to his willingness to go above & beyond, you'll soon understand why he's so requested. Always the first one to arrive and often the last to leave, Dave cares a great deal about each and every project he deals with.
Tony is Superior's go-to guy for large scale projects that require meticulous planning and a cool head. He has been in the industry since 2000. He has been at the helm of many massive projects such as the T-Mobile Arena in Las Vegas, and the cutting edge Biodesign Institute at Arizona State University. Tony recently finished the final details on a five-year project with Desert Air at Fort Irwin. An avid sports fan, Tony is a season ticket holder for the LA Rams.
Carlos is one of our military veterans at Superior. As a member of the U.S. Navy he spent over 3 years stationed in Japan before starting his career in the HVAC industry in 2001! He has held a variety of positions over the decade he has worked for Superior Duct, including Special Projects, CAM Department Manager and is currently working in Sales and Customer service. He specializes in Spooled, Welded, Trapezoidal, Specialty items and projects. He is also proficient in EST and CAM, finding creative ways to build the customer what they need while working inside the parameters of the shop’s capabilities. Carlos is one of the few people that can take an order from A to Z; receiving an order from the customer, coordinating with customer, estimating, using Autodesk CAM, nesting and creating the job for the shop. Some of his most noteworthy projects include the Tesla Giga Factory, L.A. Metro, Apra Medical in Guam, as well as custom layouts for Star Wars at Disneyland. Carlos is a huge sports fan and often travels to support his various teams; spring training in Arizona with the Dodgers, San Francisco and San Diego for Navy football, and Las Vegas for March Madness!
Ashley has been with Superior since 2011, her pride and commitment to the company shows in her work. Ashley is known for her efficiency and exceptional customer service. Therefore, it's no surprise that she has a loyal and high-volume customer base. Ashley's ability to form close relationships with her co-workers and customers has made her role here at Superior very unique and has led to her involvement in Outside Sales as well. In her free time, Ashley likes to stay active, travel to new places and spend time with family and friends.
Lorena is one of our go-to Customer Service Representatives for several tasks. She focuses on order processing and handles a large amount of customer order and quote requests. She is a multi-tasker and is known to always go above and beyond for her customers. Lorena manages several large-scale projects and is well-versed in the digital workflow. She has 13 years of experience in the industry, and 5 years here with Superior Duct. Lorena has a way of calmly assisting customers and walking them through the order process, step by step, with patience and competence. She is also bi-lingual and is happy to take quotes, orders, or answer questions.
Brendan has spent 16 years in the sheet metal industry and 6 years with Superior Duct. He is one of our most experienced team members. Brendan can take a project from start to finish with proficiency and ease. Planning take offs, as well as layout duct & fittings on computer model with Autodesk software. He specializes in grease duct layout, welded material, trapezoidal, spooling, etc. as well as coordinating large projects. His noteworthy projects include: Broad Museum, the Rose Bowl, LAX Airport, and UC Riverside.
Felisha has been with Superior Duct since 2013 and has held a variety of positions, making her one of our most knowledgeable team members. She is currently part of sales team but has also worked in purchasing, managed will-call, and has extensive experience with Autodesk and CAD software. Felisha is both organized and efficient, staying on top of her workload is always her chief priority! Coming from the day to day management in our Will Call Department Felisha knows how important it is to prioritize our customer’s needs, many past and current customers will recognize her as the cheery face who always helped them place their orders with accuracy and efficiency, which she continues to do as part of our sales team.
Mike Torres - Sales Manager Camarillo Branch
Mike is one of our most knowledgeable salesmen having made the transition from field foreman to customer service rep, bringing with him over 10 years of field experience. Mike's ability to understand the various challenges that may arise on a job site allows him to coordinate with his customers and generate solutions that get the job done, on schedule and made to Superior standards. His love of detailing and working on special projects make him an asset to any project. All his work is done with an admirable sense of urgency and he endeavors to never over-commit. His bonds with customers over his nine years at Superior Duct are built on accountability, dependability, and accessibility.
Las Vegas team
Tiffany Martin - Sales Manager Las Vegas Branch
Tiffany is one of our most knowledgeable sales personnel having worked for many years at our Pomona headquarters before making the move to Las Vegas to oversee the sales team there. She has many years of experience working with Autodesk and our other software. Tiffany has handled many large projects in her career, most recently Raiders Stadium in Las Vegas. She is as pleasant to speak with as she is competent, and she always puts her clients first. Give her a call and let her show you the meaning of excellent customer service.
Outside sales team
Jason Jones just recently joined the Superior Duct team this summer, following a move from Ohio. As a 3rd generation Sheet Metal worker and former owner, he brings over 28 years of experience in HVAC to his customers. Jason has worked on projects all over, both in the US and abroad; working extensively with companies from Italy, Germany and Japan. When he’s not working, he spends his time coaching or in front of a BBQ grill. Jason is married to the love of his life Toni Ann, and they have three children: Kenzee (19), Brayden (16) and Gage (10). Jason’s coworkers and employees would say that he “works hard and pushes the team, while having as much fun as possible doing it!"
Sales Region: Las Vegas Metro, Central & Northern Utah, Colorado, New Mexico, Wyoming
Tim is a professional customer relationship and team builder involved with the Business Development group at Superior Duct. He has 30 years of operations, sales and finance experience in precision manufacturing. He has been fostering strong customer relations throughout his career and always demonstrates a “Get it DONE” attitude. Saying “YES” to customers and working with the entire Superior Team to exceed expectations, is the ultimate goal. When Tim is away from Superior you can find him out in the desert enjoying the off road, playing golf or traveling with his wife to visit their three daughters.
Sales Region: Central & Northern CA, Reno Nevada Metro Area, Idaho, Southern CA Counties – Los Angeles, Kern
Kevin Tague has been in the HVAC industry for 40 years! He started working nights de-burring spiral pipe while in his senior year of high school. He has done every job in commercial HVAC duct manufacturing from sweeping floors to Vice President of Sales. Kevin has been on the Superior Duct team for 14 years as an Independent Sales Rep in the Las Vegas and San Diego territories. He also served 3 years as General Manager in our Las Vegas facility.
Sales Region: San Diego County, Las Vegas Metro Area,Southern Utah (St George Utah Region)