The Superior Sales Team
Meet our top notch Sales Team ...
Taylor Hilgert Mortensen - Sales Director
Taylor is the Sales Director here at Superior Duct and is known for her commitment to exceptional customer service. She has been with the company for 7-years now and has quickly grown into a leadership role here at Superior. Taylor is one of the most knowledgeable employees we have and has made it her priority to be educated on the latest software and technical advancements in the industry. She has managed some of our largest projects to date, including: Google, Disneyland’s Star Wars Park, LAX, and Banner Hospital in Tucson, Arizona. She specializes in large scope projects, digital workflows, and spooled ductwork that enables her clients to reduce installation time in the field and lower labor costs. On weekends you can find her cheering on her Alma Mater, the USC Trojans, hiking, or cruising to the beach with her family.
Nick Gonzales - Sales Manager Pomona
Nick is courteous, experienced, efficient, and genuinely cares about each project he works on. He has been with Superior Duct since 2009. In that time he has cultivated a large portion of our clientele from companies with massive projects to small HVAC companies that handle smaller scale projects. Nick's philosophy is to do the best job possible for each and every one of his clients. On weekends you can catch him spending time with his family, he's currently busy turning his twin boys into tiny football players and his baby girl into a life long Raiders fan!
Tony Avila - Special Projects Manager
Tony is Superior's go-to guy for large scale projects that require meticulous planning and a cool head. He has been in the industry since 2000. Tony has been at the helm of many massive projects such as the T-Mobile Arena in Las Vegas, and the cutting edge Biodesign Institute at Arizona State University. Tony recently finished the final details on a five-year project with Desert Air at Fort Irwin. An avid sports fan, Tony is a season ticket holder for the LA Rams.
Jesse has been with Superior Duct since early 2019 but has worked in the industry for over thirty-five years! He has worked as a journeyman, foreman, superintendent, detailer, and project manager. This makes him the go to person for complex jobs as he has been on the install side and understands what customers need. Jesse has the experience and expertise to deliver! A dedicated employee, Jesse is known for his punctuality and capable attitude. He has handled some of Superior Duct’s largest projects including the Staples Area, San Manuel Casino, various LAX terminals, Cesar Sinai Hospital, and many others. His personal philosophy is to, “be focused, efficient and helpful; and most importantly to be a team player,” which he has learned benefits everyone, especially the customer. Jesse is also fluent in Spanish and helps many of our Spanish-speaking clients. On weekends you can find him hanging out with his two grandchildren and indulging in his love of wine and the outdoors.
Dave has worked at Superior since 2013 and in that time has managed to become a customer favorite and work on some of Superior's most notable projects; most recently USC Village. Between his sense of humor that makes him a hit with project managers and field installers alike to his willingness to go above & beyond, you'll soon understand why he's so requested. Always the first one to arrive and often the last to leave, Dave cares a great deal about each and every project he deals with.
Ashley has been with Superior since 2011, her pride and commitment to the company shows in her work. Ashley is known for her efficiency and exceptional customer service. Therefore, it's no surprise that she has a loyal and high-volume customer base. Ashley's ability to form close relationships with her co-workers and customers has made her role here at Superior very unique and has led to her involvement in Outside Sales as well. In her free time, Ashley likes to stay active, travel to new places and spend time with family and friends.
Brendan has spent 16 years in the sheet metal industry and 6 years with Superior Duct. He is one of our most experienced team members. Brendan can take a project from start to finish with proficiency and ease. Planning take offs, as well as layout duct & fittings on computer model with Autodesk software. He specializes in grease duct layout, welded material, trapezoidal, spooling, etc. as well as coordinating large projects. His noteworthy projects include: Broad Museum, the Rose Bowl, LAX Airport, and UC Riverside.
Steven Cabral, who prefers Steve, has recently been hired as our new customer service representative in Pomona. Coming to us with 30 years of experience in HVAC field work he is a valuable addition to the Inside Sales Team. He takes pride in helping customers achieve their goals and being a friendly positive guy who is always willing to lend a hand. He loves going to the beach and the river with his family and has two American Staffordshire terriers, his beloved “dog children”, whenever he can.
Dani has been with Superior Duct since 2013! She started as a receptionist, worked in accounts payables/receivables, has assisted HR and in 2019 she transitioned to a full-time customer service representative – to say she knows the company inside and out is an understatement. Dani is known for her bubbly personality and is a favorite with customers, especially with our Spanish speaking customers as she is fluent! She has handled large projects such as Disneyland with her usual competency and positive energy. Dani truly believes that the company’s success reflects her own success and comes to work everyday with a commitment to excellent customer service. On weekends she can be found running from one softball field to another with her two daughters who both play travel ball. In between softball tournaments, you can find her speeding down the Colorado River on her jet skis!
Carlos is one of our military veterans at Superior. As a member of the U.S. Navy he spent over 3 years stationed in Japan before starting his career in the HVAC industry in 2001! He has held a variety of positions over the decade he has worked for Superior Duct, including Special Projects, CAM Department Manager and is currently working in Sales and Customer service. He specializes in Spooled, Welded, Trapezoidal, Specialty items and projects. He is also proficient in EST and CAM, finding creative ways to build the customer what they need while working inside the parameters of the shop’s capabilities. Carlos is one of the few people that can take an order from A to Z; receiving an order from the customer, coordinating with customer, estimating, using Autodesk CAM, nesting and creating the job for the shop. Some of his most noteworthy projects include the Tesla Giga Factory, L.A. Metro, Apra Medical in Guam, as well as custom layouts for Star Wars at Disneyland. Carlos is a huge sports fan and often travels to support his various teams; spring training in Arizona with the Dodgers, San Francisco and San Diego for Navy football, and Las Vegas for March Madness!
Lorena is one of our go-to customer service reps for a number of tasks. She handles a large portion of our quotes and is always the first to jump in to assist other salesmen with order processing. She has 15 years of experience in the industry, and several years here with Superior Duct. Lorena has a particular way of calmly assisting customers and walking them through the order process step by step, with patience and competence. She is also bi-lingual and is happy to take quotes, orders, or answer questions in Spanish or English.
Brian McNamara has been at Superior Duct since 2019, working as an Inside Sales Customer Service Representative and Estimator. He is widely regarded by his coworkers as the ultimate team player and someone who is always willing to jump in and lend a hand. His positive attitude and dedication make him a favorite with our customers, and he always strives to exceed their expectations. On weekends Brian enjoys spending time with family and playing Corn Hole. Brian is an avid Detroit sports teams fan and is celebrating 20 years of marriage in 2023!
Matt Sanger - Sales Manager Camarillo Branch
Matt Sanger is one of Superior’s newest and most promising employees! He has recently transitioned from interior finishing to sheet metal. Matt has hit the ground running and been able to support projects of all shapes and sizes as an invaluable member of our Superior Sales Team. With a talent for solving problems and a commitment to excellence that he learned while professionally coaching soccer. Matt has quickly been able to build relationships our clients with a strong work ethic, perfectionist nature and a calm demeanor. On weekends, he can be found coaching soccer, playing golf, mountain biking, barbequing with friends, and spending time with his wife and dog. Matt is a lifelong Chargers & Padres Fan, and a HUGE Real Madrid supporter!
Taylor Sanger is one of Superior Duct’s newest employees! He graduated from Cal Poly Humboldt with an emphasis in finance and while new to the sheet metal industry he is proving to be quite multi-faceted and is learning both Tier 1 (Sales) and Tier 2 (Estimating) positions. Taylor is quiet, hardworking, and eager to learn! After his training is complete, he will be moving to our Camarillo location to assist there. On weekends, Taylor enjoys spending time with family and friends. His hobbies include lifting, golfing, camping, hiking, or biking. He is also a huge LA Chargers fan!
Las Vegas team
Tiffany Martin - Sales Manager Las Vegas Branch
Tiffany is one of our most knowledgeable sales personnel having worked for many years at our Pomona headquarters before making the move to Las Vegas to oversee the sales team there. She has many years of experience working with Autodesk and our other software. Tiffany has handled many large projects in her career, most recently Raiders Stadium in Las Vegas. She is as pleasant to speak with as she is competent, and she always puts her clients first. Give her a call and let her show you the meaning of excellent customer service.
Rayleen Bustamente-Toble is a recent addition to the Superior Duct sales team in our Las Vegas location, having started in August 2022. She has become an invaluable part of our Las Vegas branch and views each day at Superior Duct as an opportunity to grow and learn. Rayleen values honesty, attention to detail and professionalism in her work and strives to bring that to each project she handles. Her personal philosophy is to, “always do what is right especially when no one is looking.” Rayleen has provided key support to many of our Las Vegas jobs and looks forward to working on upcoming projects such as hotels and casinos. In her free time, Rayleen can be found rooting for her son on the baseball field and dancing hula with her daughter. She also enjoys crafting and baking.
PHOENIX / Tempe team
Rigo Cisneros - Sales Manager Phoenix Branch
Rigo Cisneros joined the SDFAB team in2021, with the opening of our Phoenix location, as our Sales Manager there. He has 22 years of experience in the industry. Rigo worked his way from warehouse employee to customer service representative, later Customer Service Manager, and then served as Operations Manager. He has worked on a number of large projects in the Phoenix Metro Area including: the Mayo Clinic Head & Neck Center, Grand Canyon University Gym, Phoenix Premium Outlets, and Intel in Chandler, AZ. Rigo is one of our bi-lingual employees and is happy to assist customers in English and Spanish. His personal philosophy is to, “always start and end your day giving 110%satisfaction to the customer” which he tries to exemplify daily.
Brian De Dios
Brian joined the Superior Duct Sales Team in spring 2023 and has quickly become a valuable asset in our Arizona office. He prides himself on attention to detail and efficiency as he processes orders for our customers. Brian considers himself a people person and his personal business philosophy is that “The only constant in all industries are individuals. Companies and organizations are all run by people… communication over everything. Successful communication can make or break any relationship.” As communication is of such importance to Brian, he is pleased to offer his services in Spanish and English. His priority is making his customers comfortable. A self-professed nerd, Brian loves to spend his downtime binge watching shows and movies like Breaking Bad and Harry Potter. He loves to read about leadership and botany and is always looking to learn new things. On weekends you can often find him hiking with his wife, Alexa, and his dog, Beans over at South Mountain in Central Phoenix.
Outside sales team
Jason Jones joined the Superior Duct team in 2020, following a move from Ohio. As a 3rd generation Sheet Metal worker and former owner, he brings over 28 years of experience in HVAC to his customers. Jason has worked on projects all over, both in the US and abroad; working extensively with companies from Italy, Germany and Japan. When he’s not working, he spends his time coaching or in front of a BBQ grill. Jason is married to the love of his life Toni Ann, and they have three children: Kenzee (19), Brayden (16) and Gage (10). Jason’s coworkers and employees would say that he “works hard and pushes the team, while having as much fun as possible doing it!"
Sales Region: Las Vegas Metro, Central & Northern Utah, Colorado, New Mexico, Wyoming
Tim is a professional customer relationship and team builder involved with the Business Development group at Superior Duct. He has 30 years of operations, sales and finance experience in precision manufacturing. He has been fostering strong customer relations throughout his career and always demonstrates a “Get it DONE” attitude. Saying “YES” to customers and working with the entire Superior Team to exceed expectations, is the ultimate goal. When Tim is away from Superior you can find him out in the desert enjoying the off road, playing golf or traveling with his wife to visit their three daughters.
Sales Region: Central & Northern CA, Reno Nevada Metro Area, Idaho, Southern CA Counties – Los Angeles, Kern
Kevin Tague has been in the HVAC industry for 40 years! He started working nights de-burring spiral pipe while in his senior year of high school. He has done every job in commercial HVAC duct manufacturing from sweeping floors to Vice President of Sales. Kevin has been on the Superior Duct team for 14 years as an Independent Sales Rep in the Las Vegas and San Diego territories. He also served 3 years as General Manager in our Las Vegas facility.
Sales Region: San Diego County, Las Vegas Metro Area,Southern Utah (St George Utah Region)